Round table on Trace, E-Health And Ethics: The Case of Health-Tech in Indonesia

Ce travail a été présenté à la conférence The Rise of Asia 2022 organisée par le laboratoire de recherche GRIC à l’Université Le Havre Normandie en France. Il est le fruit d’une collaboration académique entre des chercheurs et des institutions de trois pays: la France, l’Indonésie et les Philippines.

Auteurs: SABA AYON Hadi; GALINON-MELENEC Béatrice; COLLOC Joël; KARTIKAWANGI Dorien; SARINASTITI Nia; CAPULONG REYES Rowena

Health is one of the areas shattered by digital culture long before the Covid-19 pandemic accelerated its transformation. Based on computing processes, the information derived from the communication between the user/patient and the (para)medical representative is shaped by algorithmic calculations as well as social practices produced by the set of intertwined technologies. According to the World Health Organization (2015), many countries in the South-East Asia region have implemented various projects in the area of e-health (Bhutan, Democratic People’s Republic of Korea, Maldives, Bangladesh, Indonesia, India and Sri Lanka). Indonesia is one of the countries witnessing a growing development of their digital health services. A 20201 study shows that the e-health universe in Indonesia comprises on the one hand, companies that disseminate information intended for the general public on health, (diagnosis, practical advice, addresses, etc.); and on the other, tools allowing remote consultations, video conferences, purchase of drugs, etc. This kind of information and communication displaces, redefines and reshapes the form of knowledge, formats and methods (Doueihi, 2011) and questions the viability and the legitimacy of some well-established social and cultural norms together with their legal frameworks.

How is the health technology system changing communication? What happens to the complexity of the “body-trace” (Galinon-Mélénec, 2011, 2017) when it turns into “digital traces”? How are digital traces highlighted in the e-health process and how do they affect the relationship between patient and doctor? What is the role of Artificial Intelligence in improving public health while remaining ethical? How do users participate in the health online culture in Indonesia, and how can we measure/evaluate their participation? How could the use of digital media be efficient in marketing and PR strategies?

This cross-cultural round table, that gathers academics from France, Indonesia and the Philippines, aims at discussing the topics of health, information and communication from different backgrounds and approaches.

1This study is conducted by Dorien Kartikawangi and Hadi Saba Ayon started in 2020 in Indonesia and is still in progress. It aims at analyzing the reality and organization of the Health-tech in Indonesia to forward availability-map of services, usage, content, and performance.

• Dorien Kartikawangi (School of Communication, Atma Jaya Catholic University of Indonesia)
• Rowena Capulong Reyes (Institute of Arts and Science, Far Eastern University, Philippines)
• Nia Sarinastiti (School of Communication, Atma Jaya Catholic University of Indonesia)
• Béatrice Galinon-Mélénec (UMR 6266 CNRS IDÉES, Université Le Havre Normandie, France)
• Joël Colloc (UMR 6266 CNRS IDÉES, Université Le Havre Normandie, France)
• Hadi Saba Ayon (UMR 6266 CNRS IDÉES, Université Le Havre Normandie, France; School of Communication, Atma Jaya Catholic University of Indonesia).

voir plus sur: https://onhumantrace.hypotheses.org/5695

Vidéo-webinaire Intelligence artificielle et Communication publique, Le Havre-Jakarta 2021

Nous retournons dans ce post à la vidéo du 3ème webinaire « Advantages and Challenges of Artificial Intelligence in Communicating Public Campaigns », organisé par le laboratoire de recherche IDÉES Le Havre - UMR 6266 CNRS et l'Ecole de Communication à l'Université Catholique de l'Indonésie Atma-Jaya au Havre le 23 septembre 2021, avec le soutien et la participation de l’Ambassade de France en Indonésie et au Timor oriental.

Plus de 300 participants ont assisté à ce webinaire dans lequel ont conferencié Pr. Béatrice Galinon-Mélénec (Sciences de l’information et de la communication, IDÉES Le Havre – UMR 6266 CNRS à ULHN et UNITWIN UNESCO Complex Systems/E. laboratory On Human Trace) et Dr. Lukas (Faculté d’Ingénierie – Atma Jaya), avec la participation de :

Mr. Stéphane Dovert, Conseiller de coopération à l’Ambassade de France en Indonésie et Directeur de l’Institut Français d’Indonésie ;

– Pr. Fabien Liénard, Directeur d’IDÉES Le Havre – UMR 6266 CNRS à ULHN ;

–  Dr. Michaël Hauchecorne, Vice-président chargé de la formation et de l’internationalisation de la formation à ULHN ;

– Dr. Yohanes Eko Adi Prasetyanto, Vice-recteur de la recherche et de la coopération à Unika Atma-Jaya ;

– Dr. Dorien Kartikawangi, Cheffe de l’Ecole de Communication à Atma-Jaya ;

– Dr. Eko Widodo, Doyen de la Faculté de Business Administration and Communication Studies FIABIKOM à Atma-Jaya ;

– Pr. dr. Joël Colloc, Professeur en Informatique et membre d’IDÉES Le Havre – UMR 6266 CNRS à ULHN ;

– Dr. Nia Sarinastiti, de l’Ecole de Communication à Atma-Jaya ; et

– Dr. Hadi Saba Ayon, chercheur en Sciences de l’information et de la communication associé à IDÉES Le Havre – UMR 6266 CNRS à ULHN et enseignant-chercheur invité à l’Ecole de Communication à Atma-Jaya.

Le webinaire s’est tenu sur Zoom et a été diffusé en direct sur la plateforme Web Tv Normandie.

Issu d’un travail collectif et collaboratif entre les deux institutions, ce webinaire est le 3ème dans la série de web conférences Road to the International Conference on Corporate and Marketing Communication (ICCOMAC). Diffusé et hébergé au Havre, il précède deux autres webinaires transmis de Jakarta : le premier en mai 2021 ; et le deuxième en juin 2021.

Quant à la conférence internationale ICCOMAC, elle s’est tenue pour la 6ème fois à Atma-Jaya à Jakarta le 27 et le 28 octobre 2021.

Introduction to Communication Ethics in Public health Care Webinar, Jakarta-Le Havre, May 2021

Opening session
Road to International Conference on Corporate and Marketing Communication (ICCOMAC) 
1st webinar.

Dr. Saba Ayon:

Selamat pagi dan siang,

good morning Le Havre (France), good afternoon colleagues from Jakarta (Indonesia)

and other cities worldwide.

We are delighted to organize this webinar series and are honoured to moderate the first web conference with my esteemed colleague Dr. Nia Sarinastiti.

Before we give the floor to the speakers, allow us to express our gratitude to our French and Indonesian fellows. They invested their time and energy in this work, making it possible. We are also grateful for the efforts of Professors Eko Widodo, Dean of the Faculty of Business Administration and Communication Studies at Atma Jaya, Dr. Dorien Kartikawangi (Head of the School of communication at Atma Jaya), Dr. Nia Sarinastiti, Dr. Rosidiana Sijabat (Associate Dean at Faculty of Business Administration and Communication Studies at Atma Jaya). Last but not least, we extend our thanks to my estimated friend Professor and doctor Joël Colloc (Professor in Computer Sciences in Le Havre Normandy University).

I first meet Dr. Dorien Kartikawangi at her office at the School of communication at Atma-Jaya Catholic University in Jakarta in 2016. Back in the days, we spoke of digital culture, digital trace and the works of the French School on Trace, represented in this webinar series, by Professors Colloc aforementioned, and Béatrice Galinon-Mélénec, Emeritus Professor in information and communication Sciences at Le Havre Normandy University and founder of the Laboratory on Human Trace Unitwin Complex System Digital Campus.

Back in the days, communication ethics and public health were ordinary subjects: there was no Covid-19, and we did not feel the need to brave the health domain.

In 2020 we worked with Dorien and Nia; we discussed matters related to the pandemic and how it influenced participation. We wanted to interrogate how Covid-19 disturbed our ways of living. Furthermore, at the beginning of this year, we mapped Health technology services in Indonesia and examined how they change communication and affect individual and organizational roles and interests. It was this reflection that led us to this project on digital communication and ethics in public health.

We wanted this cooperation to cover the complexity of e-health and communication. We, therefore, split the webinars into three axes:

1. The first is about Communication ethics in public health care with Joël Colloc and doctor Yunisa Astiarani, from School of Medicine and Health Sciences in Atma Jaya Catholic University of Indonesia;

2. The second – in June – about Digital law and public communication with Dr. Bénédicte Bévière-Boyer from the faculty of Law in Paris VIII University and Dr Yuliana Siswartono of the Dept of Law at Atma Jaya Catholic University of Indonesia;

3. The third will be held in September and is about the advantages and risks of artificial intelligence in the communication of public campaigns, with Professor Galinon-Mélénec (Le Havre Normandy University) and Dr. Lukas of the Dept of Engineering, Atma Jaya Catholic University of Indonesia;

We wanted this work to be international (specifically Indonesian and French) and collaborative in its organization, contribution, and participation. Hence, we will host in each webinar two keynote speakers, one from Indonesia and the other from France, to crisscross diversified contexts and approaches.

Dr. Sarinastiti:

We hope this work will build a solid partnership between the two institutions, Atma Jaya and Le Havre Normandy University, in research and teaching. It is a path that we choose that cross the road of ICCOMAC, the International Conference on Corporate and Marketing Communication that will take place, in its 6th edition, in Atma Jaya in Jakarta in October of this year.

ICCOMAC is an interlock of the communication academician, professionals, and businesses, since it covers aspects of various industries. This year’s theme, we are focusing on basic communication: Managing Issues in Human Communication Today. It is broad, because things move fast, change fast, but we should remember, communication is about human.

To create interest, we are creating a series of webinar (as mentioned by Dr. Hadi) – and in this first webinar, we are glad to receive Pr. Colloc and doctor Yunisa Astiarani. Pr. Colloc research tries to conciliate using Big Data in epidemiological studies, autonomous systems and robots, and AI’s ethics to improve clinical decision in medicine while preserving the patient-caregiver relationship, privacy, and freewill choice of the patients. As to doctor Yunisa, she is assigned as the head of research methodology and evidence-based medicine module and member of the ethical committee in the faculty of medicine.

Dr. Saba Ayon:

This cooperative work is a set of elements where humans and technical and communicative factors cohabit and exchange to produce dynamics, content, knowledge, and reality.

In this webinar series, we do editorialization by producing and diffusing content in digital environments. Nevertheless, it is not just that. Editorialization, as Marcello Vitali-Rosati (2016) explains, refers to “how tools, emerging practices, and the structures determined by the tools engender a different relationship to the content itself”. Thus, we are willing to do collective forms of explaining the reality of social and cultural practices and manners that lead us to understand and organize our world.

Welcome to this event, ours, and yours, and have a great exchange.

Thank you, Terima kasih.